Apple Stores tightly controlled, suffering growing pains
15/06/2011 |
While Apple Stores have been extremely successful, they are very closely controlled, and may be encountering problems as the chain grows ever bigger, according to a Wall Street Journal expose. The paper's information comes from interviews with current and former Apple workers, as well as confidential training manuals and a recording of a store meeting. One reason relatively little is known about how Apple Stores operate is because the company imposes tight lips on retail clerks, banning them...
